Terms of Website Use

Last updated: 9 September 2026.

About this website

This website is operated by North West Support Group Ltd (company number 17195023), registered in England and Wales, trading as The Lifestyle Property Consultancy. Our registered office is Cotton Court, Church Street, Preston, PR1 3BY.

Website information is not an instruction

The website describes our services and provides general property and location information. Using the website, sending an enquiry or reading an article does not by itself create a client relationship or instruct us to act. If we agree to provide a paid service, the scope, fees and applicable client terms are agreed separately.

Client-side positioning

Our marketed property-search, rental-search and acquisition services are provided from the buyer’s or prospective tenant’s side. We do not accept seller- or landlord-side instructions in relation to those services.

Specialist advice

Some decisions require legal, surveying, structural, planning, valuation, mortgage, tax, financial or other specialist advice. Where that expertise is needed, it remains with the appropriately qualified or regulated professional. We may help identify, introduce or coordinate appropriate specialists without representing that we provide their regulated or chartered services ourselves.

Prices, fees and travel

Published prices are fixed prices, starting prices or charging bases as described on the relevant page. Any scope-specific fee, third-party cost or unusual travel requirement is confirmed before the relevant work is undertaken. For retained Full Property Search & Acquisition and Rental Search & Representation instructions, ordinary travel within the agreed search area is included. For standalone physical assignments, mileage is charged at 60p per mile from mile one, with parking, tolls, ferries and similar unavoidable costs charged at cost. Exceptional long-distance travel, rail or overnight accommodation is agreed in advance.

Accuracy and availability

We take reasonable care over information published on the website, but property markets, transport, services, prices, availability, planning matters and other local information can change. Website content may therefore be updated, corrected or withdrawn without notice. You should not treat general website content as a substitute for checking the facts that matter to your own decision.

Third-party professionals, suppliers and links

Where we introduce or coordinate an independent professional or supplier, that third party is responsible for its own services, advice and contractual terms. Links to external websites are provided for convenience and do not amount to an endorsement of everything on those sites.

Intellectual property

Unless otherwise stated, the text, branding, layout and original material on this website belong to North West Support Group Ltd or are used with permission. You may view and print reasonable extracts for personal, non-commercial use. You must not reproduce, republish or commercially exploit substantial parts of the website without permission.

Acceptable use

You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with its operation, scrape it in a way that materially burdens the service, or use website content unlawfully.

Liability for website use

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that, we are not responsible for losses arising solely from reliance on general website content rather than an agreed client service or appropriate professional advice.

Changes

We may change these website terms from time to time. The version published on this page applies to your use of the website from its stated update date.

Law

These website terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply where you live.